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Temporary Customer Service Assistant - 3 month contract




£220k - £250k per annum




Property and Housing

Date posted

25 Mar 2021

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Job description

We have a fantastic opportunity for someone who is looking to start a new role asap and can commit to a three-month contract at a friendly, family-owned security company. You will be working within the Customer Service and Finance Operations team and must have experience with Sage X3, CRM.

Role responsibilities: • Answering customer queries by email related to finance communications such as statement and invoice runs and payment confirmations • Taking payments via phone using online sagepay portal • Setting up or advising on Direct Debits • Setting up or correcting account or customer details such as contact details, email addresses • Being able to explain invoices/credits/deposits and statements

To be considered for the role you will: • Have experience with Sage X3, CRM • Be a fast learner and able to puck up new system • Have experience of finance ledgers • Have excellent communication skills via phone and email • Have experience dealing with high volume calls and emails • Have the confidence and initiate to permanently resolve potential issues

This is a rare opportunity to join a really lovely company and get stuck in asap in a busy, friendly team. If you have the above experience and would like to apply please send your CV to enquiries@andersonhoare.co.uk.